At TradeCx, the reason we invest heavily in security is that it is of utmost importance to our clients and us. We make use of the most powerful and advanced security features and unique encryption systems. Our duty is to protect the information, transaction and all other details and activities of site users.
1. OUR GUIDELINES AND RECOMMENDATIONS FOR USING THE ENCRYPTED COMMUNICATIONS OF THE SITE
Verify whether a closed lock displays in the upper or lower section of the window or a complete key (based on the browser version installed on your computer). You will encounter this symbol whenever any transaction is executed in your account. You will see the digital certificate issued to the site by double clicking on the key symbol or lock.
You can have access to your account when you input your password and username. Ensure that this data is not divulged to others. Your data is personal so protect it. Ensure that no unauthorized person is near you when logging into the system.
Do not allow others to gain access to your personal password, not even service personnel. You can quickly notify customer service if anyone request for your password. You should never save your password or username on a computer or near it.
PASSWORD SELECTION - Selection of password is very critical so, therefore, endeavor to choose one that will not be easily deciphered by others. Also, your password should be made of random characters, such as upper and lower case letters as well as digits.
PASSWORD REPLACEMENT – It is advisable to change passwords at least once every three months. Also, modify the password immediately in cases where they have been revealed to others knowingly or unknowingly.
4.END OF ACTIVITYAfter using the website, always press on the “LOGOUT” icon on the system to exit.
The Security Resources found in the TradeCx System Access to the Website is entirely secured and also controlled by a firewall that permits access only to services which the system requires. All the information that is transmitted between your personal computer and the website is encrypted using the 128 bit SSL encryption certificate.
At TradeCx, we supervise and also control all communications taking place on the system. The system is also designed in such a way that all activities that occur in the system are recorded automatically. We also have information security experts that carry out Routine information security checks.